Sky Broadband Issues

Incident Status
Resolved
Affected Services
Incident Updates
Sky Broadband Issues
Fri Aug 20 2021 - 08:18:04

Sky Broadband customers are currently having issues accessing various university websites and services - including ours at the University of York.

We are awaiting further updates from our network provider, JISC.

13m elapsed
Issues with Sky Broadband
Fri Aug 20 2021 - 09:31:34

JISC have confirmed the issues are beyond their control, and Sky Broadband are now aware of the issues.

https://twitter.com/SkyHelpTeam/status/1428634515522695171

57m elapsed
Issues potentially resolved
Fri Aug 20 2021 - 10:28:38

We have received reports that users are now able to connect to services again.

12m elapsed
Issues Resolved
Fri Aug 20 2021 - 10:41:33

We have been advised that the earlier issues with Sky Broadband customers has now been resolved.