Duo Authentication Issues

Incident Status
Resolved
Affected Services
Incident Updates
Duo Authentication Issues
Mon Aug 21 2023 - 13:35:50

We have identified an issue Duo two factor authentication and are working towards a resolution.

Further updates will be provided shortly.

12m elapsed
Duo Update
Mon Aug 21 2023 - 14:48:04

The issue has been identified and is being investigated by our thrid party supplier; further details and updates can be found via https://status.duo.com/#

1h, 28m elapsed
Investigating
Mon Aug 21 2023 - 16:16:39

Duo have now identified the issue causing authentication slowness and failures to load the Duo Prompt and are working to resolve the problem. 

3h, 18m elapsed
Duo update
Mon Aug 21 2023 - 19:35:04

Duo have started to resolve problems and authentication should now function normally. IT Services will continue to monitor the situation.

10m elapsed
Issues with Duo resolved
Mon Aug 21 2023 - 19:45:54

Issues authenticating with Duo have now been resolved.