No Library Phone or Chat Service 12 noon until 2pm.

Maintenance Status
Complete
Affected Services
When?
July 29, 2025 11:00 to July 29, 2025 13:00
Maintenance Overview
No Library Phone or Chat Service 12 noon until 2pm.
Mon Jul 28 2025 - 16:02:55

Please note that due to staffing issues we will be unable to offer our usual phone and chat service today. We are still providing in-person support at the helpdesk at JBM, and we will reply to emails sent to lib-enquiry@york.ac.uk as soon as we can. You can still use our chat service and Millie the Chatbot will be able to answer many queries. Alternatively, you can choose to create a 'ticket' and we will respond as soon as we can. Thank you for your patience. 

Maintenance Window Open
Tue Jul 29 2025 - 11:00:00
This maintenance has started.
Maintenance Window Closed
Tue Jul 29 2025 - 13:00:00
This maintenance has completed.