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Library Chat
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Library
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Library Chat
About this service
Chat to us, staffed by Library staff 10-12 and 2-4, Monday to Friday, or our friendly Chatbot
Current Status
No Issues
Open Service Announcements
0
No open service announcements can be found for
Library Chat
Resolved Service Announcements
Library Helpdesk: Online Chat and Phone service unavailable Tue 16th Dec
Closed
Maintenance
From December 15, 2025 10:00 · Ends December 15, 2025 16:00
Helpdesk opening at 10.30am, Fri 12th Dec
Closed
Maintenance
From December 12, 2025 10:00 · Ends December 12, 2025 10:30
No phone or chat service today, 12pm-2pm
Closed
Maintenance
From December 09, 2025 12:00 · Ends December 09, 2025 14:00
No phone or chat service today, 12pm-2pm
Closed
Maintenance
From December 05, 2025 12:00 · Ends December 05, 2025 14:00
No phone or chat service today, 12pm-2pm
Closed
Maintenance
From December 04, 2025 12:00 · Ends December 04, 2025 14:00
No Library Phone or Chat Service 12noon until 2pm on 1 December
Resolved
Incident
December 01, 2025 08:52
Phones and Chat Unavailable until 2pm Wednesday 26th Nov
Closed
Maintenance
From November 26, 2025 10:00 · Ends November 26, 2025 12:00
No Library Phone or Chat Service 12noon until 2pm
Closed
Maintenance
From November 19, 2025 09:00 · Ends November 19, 2025 17:00
Reduced Help Desk Phone & Chat Service: 05/11/25
Closed
Maintenance
From November 05, 2025 12:00 · Ends November 05, 2025 14:00
Reduced Help Desk Phone & Chat Serivce 30/10/25
Closed
Maintenance
From October 30, 2025 12:00 · Ends October 30, 2025 14:00
No Library phone or chat service, 12pm-2pm
Closed
Maintenance
From October 23, 2025 11:00 · Ends October 23, 2025 13:00
No Library phone or chat service, 12pm-2pm
Closed
Maintenance
From October 14, 2025 11:00 · Ends October 14, 2025 13:00
Temporary pause in Library Phone and Chat Service today 12.30pm-2pm
Closed
Maintenance
From September 30, 2025 11:30 · Ends September 30, 2025 13:00
No Library Phone or Chat Service today 12pm-2pm
Closed
Maintenance
From September 24, 2025 11:00 · Ends September 24, 2025 13:00
Library Helpdesk: No phones and change in online chat hours, Wed 3rd Sept
Closed
Maintenance
From September 03, 2025 09:00 · Ends September 01, 2025 15:00
Library Helpdesk: No phones and change in online chat hours, 02/09-03/09
Closed
Maintenance
From September 02, 2025 09:00 · Ends September 03, 2025 15:00
Library Helpdesk: No phones and change in online chat hours, 26/06-27/08
Closed
Maintenance
From August 26, 2025 09:00 · Ends August 27, 2025 16:00
Library open as self-service for Bank Holiday - Mon 25th Aug
Closed
Maintenance
From August 25, 2025 07:00 · Ends August 25, 2025 22:59
Helpdesk, Chat & Phone service late opening - 10.30am Fri 22nd Aug
Closed
Maintenance
From August 22, 2025 09:00 · Ends August 22, 2025 09:30
Chat & Phone service early closure - 3pm Wed 20th Aug
Closed
Maintenance
From August 20, 2025 14:00 · Ends August 20, 2025 15:00
No Library Phone or Chat Service 12 noon until 2pm.
Closed
Maintenance
From July 29, 2025 11:00 · Ends July 29, 2025 13:00
Library Helpdesk, Chat & Phone service to open at 10.30am today
Closed
Maintenance
From July 25, 2025 09:00 · Ends July 25, 2025 09:30
Library chat service unavailable
Closed
Maintenance
From May 13, 2025 08:34 · Ends May 13, 2025 13:00
No chat service today - Friday 2nd May
Closed
Maintenance
From May 02, 2025 07:59 · Ends May 02, 2025 22:59
No Library Chat service - 29th April
Closed
Maintenance
From April 28, 2025 23:01 · Ends April 28, 2025 22:59
NO Library Chat Service today, 28th April
Closed
Maintenance
From April 28, 2025 09:00 · Ends April 28, 2025 15:00
Library chat service unavailable
Closed
Maintenance
From March 31, 2025 07:00 · Ends April 01, 2025 22:59
No staffed chat service between 11am-2pm today
Closed
Maintenance
From February 18, 2025 11:00 · Ends February 18, 2025 14:00
No Library Chat Service PM
Closed
Maintenance
From January 29, 2025 14:00 · Ends January 29, 2025 23:59
Library Helpdesk: Phones and Chat unavailable Monday 23rd September
Closed
Maintenance
From September 23, 2024 09:00 · Ends September 23, 2024 22:59
No Library Phone or Chat Service
Closed
Maintenance
From September 18, 2024 08:00 · Ends September 18, 2024 22:59
No Library Phone or Chat Service
Closed
Maintenance
From September 12, 2024 09:00 · Ends September 12, 2024 22:59
Library Chat unavailable
Closed
Maintenance
From September 11, 2024 09:00 · Ends September 11, 2024 15:00
Library chat service unavailable
Closed
Maintenance
From September 09, 2024 08:27 · Ends September 09, 2024 22:59
JB Morrell Library Helpdesk closed on Bank Holiday (Monday 26th August)
Closed
Maintenance
From August 26, 2024 08:00 · Ends August 26, 2024 16:00
No Library Phone or Chat Service
Closed
Maintenance
From July 05, 2024 08:00 · Ends July 05, 2024 16:00
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